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Welcome to Imported Haven! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.

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1. General Information

1.1 Imported Haven is a platform offering high-quality imported products, including home appliances, kitchen appliances, health and beauty items, and more.
1.2 By using our website, you confirm that you are at least 18 years old or have obtained parental/guardian consent.

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2. Products and Services

2.1 We strive to provide accurate descriptions of our products. However, colors and specifications may vary slightly due to screen differences or manufacturer variations.
2.2 All products are subject to availability. Imported Haven reserves the right to modify or discontinue products without prior notice.

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3. Pricing and Payments

3.1 Prices listed on the website are in Pkr and are inclusive/exclusive of applicable taxes (specify based on your region).
3.2 Payments must be made through the payment methods provided at checkout. All transactions are secure and encrypted.
3.3 Imported Haven reserves the right to correct any pricing errors before processing an order.

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4. Shipping and Delivery

4.1 Orders will be processed and shipped within 3-5 working days. Delivery times may vary based on location and carrier.
4.2 Imported Haven is not responsible for delays caused by shipping carriers or customs clearance.
4.3 Customers must provide accurate shipping details. Incorrect addresses may result in delayed or undeliverable packages.

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5. Returns and Refunds

5.1 Customers may request a return or exchange within 10 days of receiving their order, provided the item is unused and in its original packaging.
5.2 Refunds are processed within 15 after the returned product is inspected.
5.3 Shipping fees for returns are the customer’s responsibility unless the product is defective or damaged upon arrival.

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6. Intellectual Property

6.1 All content on the Imported Haven website, including text, images, logos, and designs, is the property of Imported Haven and is protected by copyright and trademark laws.
6.2 Unauthorized use of our intellectual property is strictly prohibited.

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7. Privacy Policy

7.1 Imported Haven values your privacy. Personal information collected during transactions will only be used for order processing and customer service.
7.2 For more details, refer to our Privacy Policy .

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8. Limitation of Liability

8.1 Imported Haven is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8.2 Our liability is limited to the purchase price of the product in question.

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9. Governing Law

9.1 These terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Pakistan.

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10. Amendments to Terms

10.1 Imported Haven reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting.

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If you have any questions about these Terms and Conditions, please contact us at support@importedhaven.com, +92 345 4379 167.

Thank you for choosing Imported Haven!